Paris & Île-de-France – 8 departments 24/7 Emergency

Roller shutter repair & motorisation in Île-de-France

Jammed shutter, broken strap, silent motor? Our technicians repair every roller shutter – manual or electric, PVC or aluminium, all brands – and motorise your existing shutters from €179. Prices announced before work, free quote.

Roller shutter

Our services

The roller shutter is the hardest-working equipment in the home: two cycles a day, 700 a year, in rain and frost alike. A failing strap, slats out of their rails, a tired capacitor, a silent remote: our technicians diagnose the fault within minutes and rarely leave without the shutter back in service — the van carries slats, straps, capacitors, axles and motors of the common brands. We work for homeowners, apartment buildings and shopfronts throughout Île-de-France.

Express repair 7/7

Shutter stuck open or closed, derailed curtain, broken crank: fast restoration at your home.

Motorisation from €179

From manual to electric: wired, radio or solar motors by Somfy, Simu, Nice and Bubendorff.

Parts replacement

Slats, curtains, axles, fasteners, straps, capacitors, motors: all brands, old models included.

Remotes & programming

Remote programming, limit-switch adjustment, reprogramming after a power cut.

New installation

PVC or aluminium roller shutters in renovation or new builds, with thermal and security advice.

Enhanced security

Anti-lift locks and reinforced slats to deter intrusion through windows.

Jammed roller shutter: the right reflexes before we arrive

First rule, the most important one: never force it. A forced shutter means a curtain out of its rails, broken fasteners and a repair bill that triples. Switch off the control, leave the shutter where it is and call us: on the phone, a technician often identifies the fault with three questions — does the motor make a sound? Is the shutter crooked? Did the fault follow a power cut?

Some jams are even solved remotely: a limit switch upset by a micro power-cut, a desynchronised remote. For the rest, our vans criss-cross the eight departments daily with the common wear parts on board. Most repairs are completed within an hour on site, from €50.

The most frequent roller shutter faults (and their real causes)

  • The strap has snapped: normal wear after 8 to 12 years — a quick replacement, and the perfect opportunity to switch to motorisation.
  • The motor "growls" but no longer turns: a dying capacitor in 80% of cases, a simple, inexpensive fix.
  • The shutter does not respond at all: power supply, switch or radio receiver — a methodical electrical diagnosis.
  • The curtain has left its rails: usually after an obstacle or a gust of wind; re-railing and replacement of bent slats.
  • The shutter stops halfway or "forgets" its positions: limit switches to reprogram; if it recurs, the motor's electronics are tiring.
  • Slats drop one by one: broken curtain fasteners — replaced with unbreakable rigid fasteners.

Every repair is tested over several full cycles and replaced parts are guaranteed. Our maintenance advice (rail cleaning, regular cycles even in winter) is detailed on our blog.

Motorising your roller shutters: comfort, security and added value

Motorisation transforms daily use: no more strap sawing at your fingers, centralised opening for the whole house, time programming that simulates presence while you are away. Three technologies to suit your situation:

  • Wired: the most robust and economical, ideal in renovation where wiring exists.
  • Radio: no chasing work, controllable by remote, home-automation box or smartphone.
  • Solar: no power to run, perfect for isolated windows or hard-to-reach floors.

We install Somfy, Simu, Nice and Bubendorff motors, sized to the curtain's exact weight — the key to longevity. Motorising an existing manual shutter starts at €179, keeping the axle where possible, with limit-switch setting and programming of your control points. A well-adjusted motorised shutter also means optimised insulation: the curtain seats properly, winter and summer.

Curtain and slat replacement, and new installation

A few hail-dented or bent slats do not condemn the shutter: we replace slats individually (from €70) in the closest colour, or the complete curtain (from €250) when wear is general — box and rails kept, cost halved compared with a new shutter.

For a new installation, the choice lies between PVC (economical, well insulating, modest widths) and aluminium with insulated slats (durable, large sizes, reinforced security — our ground-floor recommendation). Renovation fitting without major work, or traditional: from €400 fitted. At ground level, add anti-lift locks: they physically block the curtain from being raised, the burglar's first move. For your business entrances, see our metal shutters too.

Apartment buildings, landlords and shops: a single point of contact

We manage entire fleets of shutters for managing agents, landlords and retail chains: grouped visits at degressive rates, per-unit reporting, planned replacement of ageing motorisations and annual maintenance contracts that cut breakdowns by two-thirds. A water-damaged box, a forced shop shutter, a motorisation campaign across 40 windows: the same teams, the same price transparency.

Every job comes with a detailed invoice meeting the requirements of insurers and co-ownership accounting. Ask for a grouped quote: pooled travel costs benefit your budget directly.

Transparent prices

Transparent pricing: our roller shutter prices

Prices aligned with the reference rates of the Paris-region market. The exact amount is confirmed by a free quote after diagnosis.

ServicePrice
Manual roller shutter repair From 50 €
Electric roller shutter repair From 100 €
Solar roller shutter repair From 150 €
PVC shutter (repair) From 50 €
Aluminium shutter (repair) From 100 €
Slat replacement From 70 €
Control system (switch, remote) From 150 €
Misaligned shutter / re-railing From 200 €
Electrical fault (wiring, power) From 200 €
Motor replacement From 400 €
Motorising a manual shutter From 179 €
New fitted roller shutter (renovation) From 400 €

Indicative "from" prices including VAT, depending on size, brand and access. Guaranteed parts. Systematic free quote before work; degressive rates for grouped visits (buildings, landlords).

07 66 54 96 41 Request my free quote

Photos of our work

Our work: roller shutter fitting and renovation

Renovation shutters, external boxes, colours and wood effects matched to your façade, roll-up garage doors: our technicians' work in Paris and Île-de-France.

Fitting a wood-effect renovation roller shutter, seen from inside the home
Fitting in progress, inside view
Wood-effect renovation roller shutter fitted on a French window
Wood-effect shutter fitted
Wood-tone roller shutter installed on a balcony French window
Shutter on a French window
Burgundy roller shutter with matching external box, renovation fitting
Matching external box
Red roll-up garage door with matching box and guides
Roll-up garage door
Garage roller shutter installed to match the house's hinged shutters
Matched to hinged shutters
Equipped house front: coordinated hinged shutters and roll-up garage door
Coordinated house front
Fitting a renovation roller shutter on a period French window with small panes
Fitting on a period window
DRM Paris technician fitting a renovation roller shutter box
Fitting by our technician
New white roller shutter seen from inside, curtain lowered
New curtain, inside view
Renovation roller shutter box fitted above a sliding patio door
Box fitted over patio door
Closing shutter fitted on a shop's automatic entrance
Shop entrance shutter
Fitting an anthracite closing shutter on a garden centre entrance
Garden-centre job
Brown Bubendorff roller shutter fitted on a wooden veranda window
Bubendorff shutter fitted
Matching renovation roller shutters fitted on a brick-and-wood house front
Renovated house front
Brown external-box roller shutter fitted over an exotic-wood window
External box on wood window
Navy-blue roller shutter matched to the joinery, renovation fitting
Matching navy shutter
Extra-wide anthracite roller shutter fitted on a sliding patio door
Extra-wide anthracite
Fitting a white roller shutter on an extra-tall window
Extra-tall fitting
Anthracite closing shutter fitted and adjusted on a store entrance
Store shutter fitted
Roller shutter repair 7 days a week

Roller shutter repair in Paris and Île-de-France: every fault covered

When a roller shutter fails, it is almost always one of these components: the curtain and its slats, the shaft and its clips, the drive (strap, winch or motor) or the electric controls. In Paris and Île-de-France, our technicians identify the exact cause on site and fix most faults in a single visit, common parts on board.

Mechanical and drive faults

  • Broken curtain clips: the shaft turns, the shutter stays still
  • Crank handle spinning free (worn winch)
  • Frayed or snapped strap, seized winder
  • Curtain out of its guides or twisted shutter
  • Seized winding shaft, jammed stops or locks
  • Cracked, broken or dislodged slats

Electrical and motor faults

  • Motor at the end of its life (about ten years of normal use)
  • Motor humming without moving the curtain (capacitor)
  • No response: remote, receiver or wall switch
  • Power failure: breaker, fuse, wiring
  • Misadjusted limit switches: the shutter no longer stops correctly
  • Thermal protection: the motor stops after repeated use

Roller shutter stuck up or down in Paris and Île-de-France: gentle release

A shutter stuck open exposes your home or premises; stuck closed, it deprives you of light and sometimes of access. Either way the rule is the same: never force it. Forcing a crank breaks the winch; repeatedly pressing the remote burns out the motor; pulling the curtain bends slats and inflates the bill. Our technicians free the shutter gently — clearing the guides, reseating slats, declutching the motor, re-wrapping the curtain on its shaft — then fix the root cause. Call-outs in Paris and Île-de-France 7 days a week, manual shutters from €50, electric from €100.

A jam almost always hides a precise cause that must be treated: broken clips letting the shaft spin free, a dislodged slat wedging the curtain in its guides, a lock left engaged, a frozen end slat in winter, or limit switches driving the motor past its stop. After freeing the shutter, our technician always checks the curtain's full wrap: a shutter released but badly re-wrapped jams again within the week.

Electric roller shutter repair in Paris and Île-de-France

Three families of faults dominate on motorised shutters: the motor (tired capacitor, thermal cut-out, end of life), the controls (unpaired remote, faulty switch, receiver) and adjustment (limit switches drifting after a power cut or years of use). Our technician tests each link in order — power, controls, motor — replacing only what is truly at fault: a capacitor or switch costs far less than a full motor. Electrical faults from €200, motor replacement from €400, all brands (Somfy, Bubendorff, Simu, Nice, Becker).

Our vehicle carries the common electrical parts: capacitors for the main drives, wall switches, radio receivers and tubular motors in standard diameters. In practice this means an electrical fault is almost always fixed within the same visit, including full motor replacement: shaft removal, new motor matched to the curtain's weight, limits reset and full testing.

Manual roller shutter repair in Paris and Île-de-France

Snapped straps, cranks spinning free, direct-lift shutters grown too heavy: manual shutters age through their drive. We replace straps and winders, winches and gears, compensation springs and clips to restore a smooth action — manual call-outs from €50. And when the same part fails twice, we help you compare honestly: another repair, or motorising the shutter (from €179) so the fragile part disappears for good.

Replacing a strap is the textbook example of a repair not to postpone: a fraying strap eventually snaps with the shutter closed, usually on a rushed morning. We replace the strap and check the winder, guide and shaft in the same visit — a fast-wearing strap sometimes reveals a curtain grown too heavy or wrapping askew.

Motorising a manual shutter in Paris and Île-de-France: how it works

Motorisation turns a manual shutter electric without changing the curtain or the box: the tubular motor slides into the existing winding shaft, the old drive is removed, and a wired, radio or solar control takes over. One to two hours per shutter, from €179. It is also the definitive answer to repeated strap or winch failures — the part that keeps breaking simply disappears, and you gain comfort, motor locking and automation options.

Technically, motorisation reuses your installation: curtain, guides and box stay in place, only the shaft receives the tubular motor. Three options: wired (the most robust), radio (no wall chasing), solar (no cabling at all, ideal upstairs). We size the motor torque to the curtain's actual weight — an undersized motor wears fast, an oversized one batters the stops.

Drifting limit switches in Paris and Île-de-France: the deceptive symptom

A shutter that stops too early, drops too far, strains at the stop or drifts a little more each day usually has nothing broken: its limit switches have lost their bearings. This adjustment — dial-based on older motors, electronic on recent ones — is all about procedure: done wrong, it makes the motor strain and damages the curtain. Our technicians recalibrate limits properly in Paris and Île-de-France, often during another call-out, and check the curtain's full alignment.

Adjustment also plays a preventive role: limits set too low make the motor strain against the sill at every closing; too high, they leave a gap that ruins insulation and blackout. After any work on the shaft or motor we recalibrate the limits and run the full travel several times.

Slat and curtain replacement in Paris and Île-de-France

Slats cracked by hail, brittle faded PVC, an end slat bent by an impact: while the shaft and guides are sound, there is no need to replace the whole shutter. We replace slats individually (from €70) or the complete curtain to identical dimensions, in PVC or foam-filled aluminium — a chance to gain insulation and security. The job is done cleanly: old curtain removed, new clips, stops adjusted and full testing. Most curtain replacements in Paris and Île-de-France take half a day.

The choice of material at replacement time deserves thought: PVC, economical and insulating, suits standard sheltered windows; foam-injected double-wall aluminium is stiffer and wins on wide spans, exposed ground floors and south-facing façades where PVC warps. At equal dimensions, the new curtain fits your existing shaft.

Roller shutter repairs recognised by insurers

Storms, hail, water damage in the box, a shutter forced during a break-in attempt: in all these cases your home or business policy often covers reinstatement. We regularly work with policyholders across Île-de-France: photographic evidence, itemised quotes accepted by insurers, line-by-line compliant invoices, and immediate securing when the home is exposed.

Every type of roller shutter covered

Each configuration has its own access constraints and parts: a tunnel box does not open like a renovation box, a window-block means working from inside, a solar shutter has its own electronics. Our technicians service the whole range:

  • PVC and foam-injected double-wall aluminium curtains
  • Strap, crank, direct-lift and motorised drives
  • Autonomous solar shutters and roof-window shutters
  • Window-block and tunnel-box shutters built into the joinery
  • Traditional shutters with built-in masonry boxes
  • Renovation shutters with external aluminium or PVC boxes

One number for your roller shutters in Paris and Île-de-France

Shutter jammed this morning, silent motor, snapped strap or a motorisation project: in Paris and Île-de-France, one call to 07 66 54 96 41 is enough. We announce the price on the phone, the local technician comes 7 days a week with common parts on board, and the vast majority of faults are fixed in a single visit — free quote, price confirmed before any work, parts and labour guaranteed.

Roller shutter servicing in Paris and Île-de-France: the best insurance against breakdowns

A serviced shutter rarely fails: most jams start with dirty guides, a never-lubricated shaft or a weakening strap nobody noticed. Our maintenance visit includes cleaning the curtain and guides, silicone lubrication, checking clips, locks and the end slat, testing the drive and adjusting the limits. One or two visits a year are enough — especially worthwhile for homes with many shutters and residences across Île-de-France.

Every roller shutter brand repaired

Somfy, Bubendorff, Simu, Nice or Becker: each brand has its motors, controls and adjustment procedures, and our technicians handle them daily. We also service solar shutters and curtains from all joinery types. After bad weather or a break-in in Paris and Île-de-France, we provide photos and a detailed invoice for your insurance claim.

How a roller shutter call-out works in Paris and Île-de-France

1. Your call on 07 66 54 96 41

Describe the fault (jammed shutter, silent motor, snapped strap): we announce the price and the technician's arrival time — 7 days a week in Paris and Île-de-France.

2. On-site diagnosis

The technician inspects curtain, shaft, drive and controls, identifies the exact cause and confirms the announced price before starting.

3. Repair in one visit

Common parts on board (straps, clips, slats, capacitors, motors): the vast majority of faults are fixed immediately, adjustments and testing included.

4. Invoice and guarantee

You receive an itemised, insurer-ready invoice; parts and labour are guaranteed, and our maintenance advice keeps the fault from returning.

Frequently asked questions

My roller shutter is stuck, what should I do meanwhile?

Do not force it, by hand or by holding the control: you could derail the curtain or burn out the motor. Leave the shutter as it is and call us — a technician will guide you over the phone and come out if needed.

How much does a roller shutter repair cost?

Expect from €50 for a manual shutter and €100 for an electric one, diagnosis included. Slat replacement starts at €70, re-railing a misaligned curtain at €200 and motor replacement at €400. The exact price is announced before any work.

Can an existing manual shutter be motorised?

In most cases, yes: we replace the winding axle with a motorised one suited to your box, without changing the curtain. Expect from €179 wired and €200 radio with a remote.

Which motor brands do you install?

We install Somfy, Simu, Nice and Bubendorff, and repair every other brand. The motor is always sized to the curtain's real weight: that is the condition for a motorisation that lasts fifteen years.

My motor works but the shutter no longer stops at the top: is it serious?

No — the limit switches have lost their reference points, often after a power cut. Reprogramming takes a few minutes. If the problem keeps returning, the motor's electronics are tiring and preventive replacement is worth considering.

Can you replace just a few damaged slats?

Yes, slats are replaced individually from €70, in the closest colour to the existing ones. It is the economical solution as long as the rest of the curtain is sound.

Do you work in apartment buildings and for shops?

Yes: homeowners, apartment buildings, landlords and shops, across all 8 departments of Île-de-France, with degressive rates for grouped visits and annual maintenance contracts.

Does a roller shutter really improve insulation?

Yes: closed, it creates an insulating air gap in front of the glazing and can noticeably cut a window's heat loss, winter and summer. Foam-filled aluminium slats give the best result.

Are your parts and repairs guaranteed?

Yes: every part we fit is guaranteed (up to 5 manufacturer years on some motors) and our repairs are covered. If the same fault recurs, we come back with no call-out charge.

Jammed shutter? Forced lock? Broken roller blind?

A technician answers 24/7. Free, no-obligation quote.