Metal shutter repair in Paris & Île-de-France

A metal shutter emergency in Paris? On site within 30 minutes

A shutter jammed at opening time means a day of lost revenue; jammed at closing time, it leaves your stock exposed all night. That is why DRM Paris keeps mobile teams positioned around Paris and our Carrières-sur-Seine workshop: within Paris and the inner suburbs, a technician is usually on site in under 30 minutes, 24/7, public holidays included.

Guidance starts on the phone: in some cases (seized key box, misadjusted limit switch), a few moves are enough to reopen without a call-out. Otherwise the van leaves with common parts – capacitors, shutter locks, clips, bolts – so that more than 9 out of 10 faults are fixed in a single visit. Describe your fault or call 07 66 54 96 41 directly.

The metal shutter faults we repair every day

Twenty years of Parisian shopfronts have taught us that nearly every emergency comes down to a few scenarios:

• Seized or very stiff shutter: dirty rails, corrosion, lack of lubrication — cleaning, greasing and rail straightening.
• The shutter no longer goes down (or up): slack or broken compensation springs, overheating motor, misadjusted limit switch.
• Dead motor: failed capacitor, burnt winding, worn electro-brake — component or motor replacement, at equal or higher torque.
• Broken or forced shutter lock: replacement of side locks and central bolts, all brands.
• Misaligned or derailed curtain: re-railing, replacement of bent slats, guide checks.
• After vandalism or an attempted break-in: immediate securing (sheeting, temporary closure), then full repair and reinforcement.

Every job ends with a full test cycle and maintenance advice to prevent recurrence.

Electric or manual shutter: we master both

On a motorised shutter, our technicians diagnose the whole chain: power supply, control box, key switch, motor, limit switches and safety brake. We perform manual release to reopen your shop immediately, even with a dead motor, before the definitive repair. Replacing a control box or key switch usually takes under an hour.

On a manual shutter, everything is mechanical: spring tension, axle condition, curtain clips, key box. A stuck key box is one of our most frequent Paris call-outs — it can be freed cleanly, without drilling, in the vast majority of cases. And if you are tired of the crank, we motorise your existing shutter from €300.

New installation and complete made-to-measure replacement

When repair is no longer worthwhile — a curtain eaten by corrosion, mechanics at the end of their life — we manufacture and fit a completely made-to-measure new shutter. The curtain is chosen to suit your business: solid slats for maximum opacity and security (jewellers, pharmacies), micro-perforated slats to keep the window display visible, an articulated grille for ventilation and shopping arcades.

Fitting includes the box, reinforced rails, motorisation sized to the curtain's exact weight, the mandatory safety brake and emergency operation. We handle the Parisian constraints too: co-ownership approval, town-hall declaration and imposed colours in protected areas. Expect from €1,000 for a complete fitted shutter.

Preventive maintenance: the best anti-breakdown insurance

A shop's metal shutter performs more than 700 cycles a year. Without maintenance, springs, rails and motor wear silently… until it jams on a Saturday morning. Our annual maintenance contracts include complete greasing, spring-tension checks, limit-switch adjustment, safety-brake verification and a photo condition report.

The result our shopkeeper clients see: three times fewer blocking breakdowns and equipment life extended by several years. Electrical system servicing is billed from €200 — less than a single day of unplanned closure. Consider our roller shutter and locksmith services too for a multi-equipment contract.